Data Privacy Policy
At Travoassist.com, we value your trust and are committed to protecting your personal data. This Data Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services, in accordance with applicable privacy and data protection laws.
1. Information We Collect
When you visit or use our Website, we may collect the following types of information:
Personal Information
Name, email address, phone number, billing address, passport details, and payment information provided during booking.
Technical Data
IP address, browser type, device information, operating system, cookies, and usage patterns.
Communication Data
Emails, chats, or phone calls exchanged with our customer support team.
2. How We Use Your Information
We use the information we collect to:
- Process and manage flight bookings and related travel services
- Provide customer support and respond to your inquiries
- Send booking confirmations, itineraries, and important travel updates
- Improve our Website, services, and user experience
- Send promotional offers and travel deals (only if you opt in)
- Comply with legal obligations, fraud prevention, and risk management
3. Sharing of Information
Travoassist.com does not sell your personal data. However, we may share your information with:
Travel Service Providers Third-party systems and service partners required to process your bookings.
Service Providers Payment processors, IT support, and marketing platforms working on our behalf.
Legal & Regulatory Authorities When required by law or to protect our legal rights.
4. Data Security
We implement strong security measures to protect your personal data, including:
- Encryption of sensitive information (such as payment details)
- Secure servers and firewalls
- Restricted access to authorized personnel only
- Regular system monitoring and security reviews
5. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to enhance browsing, analyze traffic, and personalize content and offers. You can manage or disable cookies in your browser settings, but some features may not function properly.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services and fulfill the purposes outlined in this Policy
- Meet legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with a data protection authority
8. International Data Transfers
As we work with global systems and service providers, your data may be transferred to and processed in countries outside your own. We ensure such transfers follow applicable data protection laws and safeguards.
9. Updates to This Policy
We may update this Data Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
