Post-Ticketing Service Fees
All post-ticketing service fees listed below apply per passenger, per ticket and are charged for agent-assisted requests. These fees are separate from and in addition to any penalties or charges imposed by airlines or other travel service providers.
1) Agent-Assisted Cancellation (Within 24 Hours of Booking)
| Cabin Class | Route Type | Service Fee |
|---|---|---|
| Economy | Domestic | $50 |
| Economy | International | $75 |
| Business / First | Domestic & Intl | $75 |
2) Cancellations & Refunds (After 24 Hours of Booking)
A) Agent-Assisted Cancellation with Future Credit
| Cabin Class | Route Type | Service Fee |
|---|---|---|
| Economy | Domestic | $50 |
| Economy | International | $75 |
| Business / First | Domestic | $100 |
| Business / First | International | $100 |
B) Agent-Assisted Cancellation with Refund
| Cabin Class | Route Type | Service Fee |
|---|---|---|
| Economy | Domestic | $100 |
| Economy | International | $250 |
| Business / First | Domestic | $250 |
| Business / First | International | $250 |
3) Changes to Existing Bookings (Exchanges)
A) Within 10 Days of the New Travel Date
| Cabin Class | Route Type | Service Fee |
|---|---|---|
| Economy | Domestic | $50 |
| Economy | International | $75 |
| Business / First | Domestic | $100 |
| Business / First | International | $100 |
B) Beyond 10 Days of the New Travel Date
| Cabin Class | Route Type | Service Fee |
|---|---|---|
| Economy | Domestic | $100 |
| Economy | International | $250 |
| Business / First | Domestic | $250 |
| Business / First | International | $250 |
4) Agent-Assisted Waivers (Special Situations)
Fees for agent assistance to request a refund or future airline credit due to special circumstances such as:
- Medical emergencies
- Bereavement
- Visa denial
- Duplicate tickets
- Name corrections
- Military orders
- No-show cases
- Ticket reinstatement
- Routing changes
- Ticket validity issues
- Unaccompanied minor travel
| Cabin Class | Route Type | Service Fee |
|---|---|---|
| Economy | Domestic | $50 |
| Economy | International | $75 |
| Business / First | Domestic | $100 |
| Business / First | International | $100 |
Important Notes
- All service fees are non-refundable.
- Airline fare rules always apply in addition to Travoassist service fees.
- Government taxes and supplier penalties are separate.
- Fees are subject to change without prior notice.
- Final charges are confirmed at the time of agent interaction or checkout.
